The technical support department is the one in charge of the manteinance and support of products. It helps keeping clients in contact in case any problem arises, not only during warranty period but also afterwards.
We consider this department one of the most important because we are convinced that the quality of our products goes beyond its attributes. To us, this is part of a commitment to the clients. "Promises are to clients not about products".
In Juan Carlos Prola & Co we continuously incorporate new technology to the post selling thru the implementation of control indicators and the generation of procedures that take us to establish a system of excellence in attendance and supplying of spare parts just in time.
Direct email: email@example.comPost sales official technical support: